Privacy Policy
Effective date: January 1, 2026
1. Who we are
AgileNest Packing Studio (“we”, “us”, “our”) provides educational content focused on practical suitcase packing. Contact: [email protected], +1 (415) 802-9234.
2. Data we collect
- Account data: name, email, and optional phone number if you create an account or contact us.
- Purchase data: course selections and transaction metadata from our payment provider (we do not store full card details).
- Usage data: pages visited, interactions with filters and favorites, and device information for analytics.
- Communications: messages you send through our forms or email.
3. Purpose and legal bases
- Service delivery: to provide access to content and features you request (contract necessity).
- Customer support: to respond to inquiries (legitimate interest and/or consent).
- Analytics: to improve content and usability (legitimate interest; you can opt out where offered).
- Compliance: to meet legal obligations such as tax and fraud prevention.
4. Cookies
We use essential cookies for sign-in and preferences (e.g., theme, cookie consent). Analytics cookies may be used to understand aggregate usage.
5. Retention
We keep personal data only as long as necessary for the stated purposes. Account and purchase records are retained consistent with legal requirements; support messages are typically retained for up to 24 months.
6. Sharing
We may share data with service providers who support operations (e.g., hosting, analytics, payment processing). These providers are bound by contractual confidentiality and security obligations.
7. Security
We implement administrative, technical, and physical measures designed to protect personal data. No method is 100% secure; we continuously improve safeguards.
8. Your choices
- Access or update your information by contacting us.
- Opt out of non-essential emails using unsubscribe links.
- Adjust cookie preferences using your browser settings or the banner provided.
9. International transfers
If data is transferred across regions, we rely on lawful mechanisms such as standard contractual clauses and ensure appropriate safeguards.
10. Children
Our content is suitable for parents and guardians; accounts should be created by adults. If we learn we collected data from a child without consent, we will delete it.
11. Changes
We may update this policy to reflect operational or legal changes. Updates will be posted with a new effective date.
12. Contact
For privacy questions or requests, email [email protected] with the subject “Privacy Request”.